A week ago or so, there was a power outage again that more or less placed the city at a standstill. It rolled in about noontime and humidity was hellish. It was unannounced and unexpected. I work for a company which is wholly dependent on electricity for its daily operations, I took it upon myself to call PECO. Having memorized the electric company's phone number by heart, I called them and, after a series of rings, a man took my call and kindly answered my questions pertaining the loss of power. He was very helpful and apologetic with the whole situation, claiming that PECO had nothing to do with the outage since it only relays the electricity produced by the PPC. He claimed that there was probably a power trip-off with PPC. He claimed that they are still awaiting a phone call from PPC. I asked if I can call the company directly and he said I'm not the only one who asked for the number. He even gave me the number that will connect me with PPC.
So there I was, feeling a bit settled that finally I can get the answer for myself. After a few rings, a lady to my call and she did identify the number as that of PPC's. I asked my question and the answer that I got surprised me. The lady started complaining why they are the ones getting phone calls and complaints when she is sure that nothing is wrong with their system. She also said that it is PECO's system that is at fault.
Tsk..tsk...tsk....power comes with great responsibilities....
I'd rather leave them at their tongue-wagging and finger pointing antics, hoping not to have jacked up electricity bills to compensate for restoring the system. With a mindblowing price of kilowatt per hour in our city, can't we have at least an announcement from any one of them? Maybe next time, I should insist in getting their names....then we can announce here who to call when the lights go out.....
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